Terms of service

1. Overview

Arcanim operates this online store to provide you with a curated shopping experience featuring our original designs and products.

These Terms govern your use of the website and all services provided by Arcanim.

By accessing the site, you agree to comply with these Terms and our [Privacy Policy].

2. Products and Orders

All products are described and displayed as accurately as possible.

However, colors and details may vary slightly depending on your device or screen settings.

We reserve the right to change or discontinue products, adjust prices, or limit quantities at any time.

By placing an order, you make an offer to purchase.

Orders are confirmed once payment has been processed and you receive a confirmation email.

All purchases are subject to our [Refund Policy].

3. Prices and Payments

All prices are listed in Swiss Francs (CHF) and include applicable taxes where required.

Shipping fees are calculated at checkout.

We accept secure payments through Shopify’s approved providers.

You agree to provide accurate billing, shipping, and payment details.

4. Shipping

Orders are shipped from Switzerland within 1–2 business days after payment confirmation.

Estimated delivery times:

🇨🇭 Switzerland: 2–4 business days

🌍 International: 5–10 business days

Delays caused by carriers or customs are beyond our control.

See our [Shipping Policy] for details.

5. Returns

You may return eligible items within 30 days of delivery, provided they are unworn, unwashed, and in original packaging with tags attached.

To initiate a return, contact us at arcanim.store@gmail.com.

For more details, please review our [Refund Policy].

6. Intellectual Property

All designs, graphics, images, and text on this website are the exclusive property of Arcanim.

You may not reproduce, distribute, or use them without written permission.

Unauthorized use of our brand, images, or products is strictly prohibited.

7. Limitation of Liability

While we aim to ensure a flawless experience, Arcanim is not liable for indirect or consequential damages arising from the use of our products or website.

Your use of the site and products is at your own risk.

8. Privacy

We respect your privacy.

Your personal information is processed according to our [Privacy Policy], which outlines how your data is collected, used, and protected.

9. Changes to Terms

We may update these Terms from time to time.

Updates will be posted on this page with a revised “Last updated” date.

By continuing to use our Services after updates, you accept the revised Terms.

10. Contact

For any questions about these Terms or your order, you can reach us at:   arcanim.store@gmail.com