Refund policy

We want you to be fully satisfied with your order.

If for any reason you’re not happy with your purchase, you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging.

Please include your receipt or proof of purchase.

To start a return, contact us at arcanim.store@gmail.com.

Once your return is approved, we’ll send you the return instructions and shipping label.

Please note: returns sent without prior approval will not be accepted.